Family Friendly Haunted Forest Trail
Due to popular demand we have brought back the Family Friendly Haunted Forest Trail!
Bring the family along on selected evenings throughout October to brave our Haunted Forest Trail! Held in our very own woodland area. As the sun begins to set the mood is set with spooktacular lighting as you venture around the Haunted Forest and spot all the spooky things there are to see! Watch out though, our in-house ghouls might pop out to say hello and have their photo's taken with you.
The Haunted Trail is an outdoor event, please ensure you dress appropriately for the weather with sensible footwear. This trail features live actors however during the Family Friendly sessions, they are not there to scare you and will not jump out and frighten anyone, although younger children may find their attire a little intimidating. All children under 18 must be accompanied by a paying adult.
FAQ's
What Should I Expect – is it scary? – The Family Friendly Trail is an outdoor event which features a mix of spooky light displays and live actors that pop out to say hello, they won't try to scare anyone during this event. It is created in a brilliantly spooky woodland setting so make sure you have appropriate footwear on and are dressed for the weather!
What is the age limit? – There is no minimum age limit for this event,
How Long Does it take? - You can expect to take around 30 minutes inside the Haunted Woodland area. Your ticket is valid for one entry so it’s important that you take your time to enjoy the experience.
Is it Wheelchair friendly? – The woodland area has had a gravel path installed however due to the nature of the area it is bumpy and uneven in places. In previous years customers on mobility scooters have attended the event without issue.
Can I bring my dog? - No, we are sorry Dogs are not permitted into the trail for safety reasons.
Are there live actors? – Yes however for this event they are just there to say hello and will not try to scare anyone.
I've booked and I haven't received my tickets? - Tickets are automatically emailed to the email address provided during the booking process. If you haven't received them, check your spam / promotion folders. If you still can't find them, we do keep a list of bookings at the event entrance, and you can provide your name and postcode on the door, and we can track your booking down to confirm your entry.
Something's come up and I can't attend, can I rearrange or cancel my booking? - Unfortunately, not as per the terms and conditions are shown on each event page tickets cannot be amended or cancelled once booked. Please check all the Ts and Cs prior to booking. Our booking system is fully automated and run by a third-party company, we have no access in store to be able to make any changes or cancel any bookings.
What’s the difference between this event and the Halloween Walk? – This event is an outdoor event featuring a spooky woodland setting with live actors and is only open on selected evenings throughout October.
The Halloween Walk is an indoor event which features animatronic characters but no live actors. The Halloween walk is open daily in October.
Can I just turn up without booking? – We always recommend booking in advance as time slots do sell out and we have a limited capacity within the walk for both fire safety regulations and customer enjoyment.
I’m trying to book online for today and I can’t….help? – Our automated system closes at midnight the day before each event slot therefore you cannot book online for the same day. Please be aware that although slots maybe shown online for today, these are not accurate. You may be able to purchase tickets at the main tills but these are sold on a first come first serve basis and you are not guaranteed to be able to purchase any.
Terms and Conditions
- Tickets cannot be amended or cancelled once booked.
- In the event of extreme weather we reserve the right to cancel events - full refunds will be issued in these circumstances.
- Tickets are only valid entry at the time stated on the ticket. Please arrive for your pre-booked slot on time. Late arrivals may result in your tickets being invalidated and entry being refused.
- Children under the age of 18 must be accompanied by a responsible adult at all times whilst in the woodland area.
- Children aged 1 years and under are free and do not require a ticket.
- Dogs are not permitted in the Haunted Forest area.
- We reserve the right to refuse entry and/or remove any visitors from the event area at the discretion of the duty management.
- We reserve the right to amend terms and conditions.